DIAMOND SIGNET

• Materials: 925 Sterling Silver with Rhodium platting
• Crafting: Hand crafted
• Stones Used: nil
• Rhodium: Silver
• Packaging - Comes with our premium packaging

CONDITIONS FOR EXCHANGE:

Any claim will be accepted within a span of three days from the time of delivery. And with the proof video that should be made while opening the parcel.

• The product is damaged, stained, defected, or incomplete (a claim can only be made with video proof while the opening of the parcel no claim will be accepted without video ).
• The product delivered does not match the product ordered.
• Stones colors may slightly vary according to availability/change of lighting in videos and photographs thus no exchange claim will be entertained in this regard.
• We always prefer to get your size done with jewelers for perfect-fit rings as they are exclusively made rings for you. In case you get your size done according to our tutorial with the help of our representative and the size comes out wrong. we will proceed with the exchange process. ( sizing guide link)
• No exchange or refund will be provided if you don’t like the design. all videos uploaded on our social media are filter free for a better idea about the product.
• No exchange or refund will be provided if you choose your size BY YOURSELF from the size grid and it comes out wrong.
• Repolishing service can be provided depending on the condition of the ring within and after seeing its usage within the span of 1 month only.
• We don’t offer Rhodium services for now but in different cases, you are always welcome to contact us via WhatsApp and we will try our best to accommodate your query with minimum charges.
• Any order with customization is not entitled to exchange ( color, engraving, or customized articles )

APPLICATION OF EXCHANGE PROCESS.

If the issue falls any of the above conditions we will process an exchange

• In case of the missing item, the missing item will be shipped to you as soon as possible
• In case of missing the damaged article (stone) is, we will ask you to send it back to us. delivery charges will be given by the Unasa team. we will fix the issue and send it to you back.
• In case of a size issue, if in case the size doesn’t match the measurements you sent following our tutorial. we will ask the customer to send us the ring back along with a sample ring (which was used for the following measurement tutorial ). or send us pictures comparing both on our email address. And our representative will get back to you. The claim can be made within a span of three days only.

• If exchange applies the product should be unused, in its original packaging, and with sticker tags on it. 

DO YOU OFFER A REFUND? 

• Unfortunately, we don't offer any refunds however in the case where we won't be able to offer an exchange or any solution we may offer a refund.
• In the case of REFUND shipping and handling charges will not be refunded. 

• The minimum period for processing a refund is 7-10 working days depending on the mode of payment.

TIP:

• Always make sure to choose the correct size before ordering rings. Either get it done from a jewelry shop or get help from our representatives. a small effort will save you from future hassle.
• We won’t be able to take out the size by looking at hand images thus follow the proper tutorial.
• They are hand-crafted and custom sizes made rings therefore change or alteration of size is not possible in case you select the wrong size
• We try our best to upload as close images and videos as possible thus shine, color, or spark differences may occur.

All forms of silver are prone to tarnish if exposed to air, sulfate, or alcohol-based substance. But here at Unasa Jewels, the luster and shine of our silver jewelry last longer as each one of our silver jewelry is carefully coated with a thin layer of Rhodium. To make it wearable 24/7.

TO ENSURE YOUR ITEMS STAY IN THE BEST CONDITION PLEASE REVIEW THE FOLLOWING GUIDELINES

• Store in a zip lock bag when not in use with silica inside. Make sure to clean it with a dry cloth to remove any water or sweat on it. ( included in our packaging)
• Try to keep pieces apart so they don’t rub together.
• Remove jewelry before using sanitizers, swimming, nail polish removers, perfume, or hairspray.
• Keep silver jewelry away from harsh chemicals like household cleaning fluids as they create abrasions and reduce the luster of the metal. Dishwashing liquid doesn’t harm it.
• Wearing it for a longer period increases its life as our body oil works as a shield against oxidation to happen.
• Water and mild soap doesn’t harm your jewelry thus you don’t need to take them off before the bath but make sure to dry them off afterward.

Cleaning of Rhodium-plated Sterling Silver.

If you're not quite sure of what rhodium is, you might ask, "Is rhodium-plated sterling silver good?" If you're looking for luxury at an affordable cost, then rhodium-plated jewelry is for you.

Rhodium is a precious metal that comes from the family of platinum. It's durable, reflective, and scratch-resistant, as well as hypoallergenic. It gives a beautiful white sheen to your jewelry and can make Stones and zirconia stand out more than plain silver can.

Rhodium-plated Sterling Silver doesn't tarnish. It's scratch-resistant, keeps its shine, and doesn't corrode or dent. Best of all, it won't leave your hands green after handling it.

• Clean jewelry with warm water and detergent-free soap. Soak for 10 minutes and no longer than 15 minutes. With your fingers gently rub the jewelry and with a soft toothbrush gently scrub the finer areas. (don’t use harsh strokes )Rinse off all soap with lukewarm water, place the jewelry on a soft towel and gently pat dry.

GOLD RHODIUM:

• Please note, gold rhodium can wear off over time. Do not wear gold rhodium-platted jewelry on a day-to-day basis, that way you will enjoy your jewelry for much longer.
• We Recommend Gold Rhodium platted as party wear. Storing guide is the same as storing silver Rhodium-plated jewelry.

Proper care and maintenance are necessary for any fine jewelry.

If you follow these recommended tips, sterling silver care is incredibly easy! These methods will help prolong the longevity (and beauty) of your jewelry for years to come!